Life Hunt Coaching Services – Privacy Policy |
Life Hunt Coaching Services (LHCS) is committed to providing you with the highest levels of customer service and this includes protecting your privacy.
Our Purpose
LHCS provides services that include information about our organisation and activities; training programs and the means (electronically and otherwise) to enrol in them; the provision of products and consultancy services, and online psychological assessments.
Visiting our websites does not require you to reveal personal information, but if you ask us for information, order products or services, register or enrol with us, take an online assessment of any kind, or otherwise use our websites, we collect personal details you submit and details of the transaction you carry out with us. Whenever you give us personal data via our website, you are consenting to its collection and use in accordance with our privacy policy.
The Personal Information We Collect and Store
Information collected and stored by LHCS may include your name, address and contact details (including your email address), details of the orders you place with us for products, training programs and other consultancy services, results you may obtain on our accreditation programs and accreditation status to purchase our and others’ restricted products, results you may obtain on any of our online and third party assessment instruments. We may also collect your credit card details. LHCS also conducts psychological testing services in its own right and on behalf of our clients and collects the results of these assessments. If you choose not to provide personal information such as that listed above, we may not be able to provide you with the services you require or the level of service that you expect.
How We Use the Information Collected
The personal information collected is used: |
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to provide you with the products and services you request |
b |
to send you our Catalogue and other promotional materials |
c |
to provide you, and those of our clients you authorise us to inform, with results of assessments you may choose to take using our website |
d |
to produce statistics for the ongoing validation of our assessment tools (in an aggregated, anonymous form only) |
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Disclosure of Your Personal Information
LHCS is committed to ensuring the security and integrity of your personal information, and uses the highest level of security encryption to this purpose. We will not disclose your personal information to third parties except: |
a |
as necessary to fill your orders for product and services and to validate your payments |
b |
to clients on whose behalf you are taking online assessments |
c |
where the supplier/publisher of an online assessment is a third party, and then only in aggregated form |
d |
where we believe, in good faith, that it is necessary to comply with the law or to protect the safety of CPPAP, our customers or their clients or the public |
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Credit card details are made available to banks for verification and payment purposes. These details are kept for the period required by law.
LHCS does, however, reserve the right to use the aggregated data for research and development purposes, but in such a manner as to make it impossible to identify an individual’s or a client’s results. LHCS also reserves the right to be able to state the name of clients, as customers of our services or our internet site for sales and marketing purposes, unless the client has expressly prohibited this.
Access to Your Personal Information Held by LHCS takes all reasonable actions to ensure that the data we collect, use and disclose is accurate, complete and up-to-date. You may contact us and request a check of the accuracy of the information we hold about you. For security purposes, LHCS will make requests of you to ensure it is not conveying information to an unauthorised individual.
By choosing to use any of our assessment services, you acknowledge that you (and your legal guardians) have NO rights over the materials used for the assessments and that you do NOT have the right to access our test booklets or the questions contained in them, or your raw scores or specific answers to any questions.
Changes to this Policy
This privacy policy was produced in January 2008. LHCS reserves the right to modify or update the policy from time to time. If we change the policy in a material way, we will post notices of the changes on our website home page or other suitably prominent places.
Philip Hunt
Life Hunt Coaching Services
Email: info@lifehunt.com.au |
